Privacy Policy

We have written this privacy statement (version 12.10.2020) to explain to you, in accordance with the requirements of the  General Data Protection Regulation (EU) 2016/679 what information we collect, how we use data and what decision-making options you have as a visitor to this website. Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible.

  • Automatic Data Storage

    Nowadays, when you visit websites, certain information is automatically created and stored, including on this website.
    When you visit our website, as you are doing right now, our web server (the computer on which this website is stored) automatically stores data such as

    • the address (URL) of the visited web page
    • browser and browser version
    • the operating system used
    • the address (URL) of the previously visited page (referrer URL)
    • the host name and IP address of the device from which access is made
    • the date and time

     

    in files (web server log files).

    As a rule, web server log files are stored for two weeks and then automatically deleted. We do not pass on this data, but we cannot exclude the possibility that this data may be viewed in the event of unlawful behavior.

  • Cookies

    Our website uses HTTP cookies to store user-specific data. Below, we explain what cookies are and why they are used so that you can better understand the following privacy policy.

    What exactly are cookies?

    Whenever you browse the Internet, you use a browser. Popular browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

    One thing can’t be denied: Cookies are really useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other applications. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically placed in the cookie folder, effectively the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

    Cookies store certain user data about you, such as language or personal page settings. When you return to our site, your browser transmits the “user-related” information back to our site. Thanks to cookies, our site knows who you are and offers you the setting you are used to. In some browsers each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.

    There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually, as each cookie stores different data. Also, the expiration time of a cookie varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “pests”. Cookies also cannot access information on your PC.

    For example, cookie data may look like this

    Name: _ga
    Wert: GA1.2.1326744211.152221134540-6
    Purpose: to distinguish website visitors
    Expiration date: after 2 years

    A browser should be able to support these minimum sizes

    • At least 4096 bytes per cookie
    • At least 50 cookies per domain
    • At least 3000 cookies in total
     

    What types of cookies are there?

    The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookies.

    We can distinguish 4 types of cookies:

    Essential cookies
    These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed when a user adds a product to the shopping cart, then continues browsing on other pages, and only later goes to the checkout. These cookies do not delete the shopping cart even if the user closes his browser window.

    Purpose cookies
    These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and the behavior of the website with different browsers.

    Target-oriented cookies
    These cookies provide a better user experience. For example, entered locations, font sizes or form data are stored.

    Advertising cookies
    These cookies are also called targeting cookies. They are used to deliver customized advertising to the user. This can be very convenient, but also very annoying.

    Usually, when you visit a website for the first time, you are asked which of these cookie types you want to allow. And of course, this decision is also stored in a cookie.

     

    How can I delete cookies?

    How and whether you want to use cookies is up to you. Regardless of which service or website the cookies come from, you always have the option to delete, disable or only partially allow cookies. For example, you can block third-party cookies but allow all other cookies.

    If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find it in your browser settings:

    Chrome: Delete, enable and manage cookies in Chrome.

    Safari: Manage Cookies and website data with Safari.

    Firefox: Delete cookies to remove data that websites have placed on your computer.

    Internet Explorer: Delete and manage cookies.

    Microsoft Edge: Delete and manage cookies

    If you generally don’t want cookies, you can set your browser to notify you whenever a cookie is about to be set. This way, you can decide for each individual cookie whether or not to allow it. The procedure varies depending on the browser. It is best to search for the instructions in Google using the search term “delete cookies Chrome” or “disable cookies Chrome” in the case of a Chrome browser.

     

    What about my data protection?

    The so-called “Cookie Guidelines” have been in place since 2009. These state that the storage of cookies requires your consent. Within the EU countries, however, there are still very different reactions to these directives. In Austria, however, this directive was implemented in § 96 para. 3 of the Telecommunications Act (TKG).

    If you want to know more about cookies and are not afraid of technical documentation, I recommend  https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.

  • Storage of personal data

    Personal data that you transmit to us electronically on this website, such as name, e-mail address, address or other personal information in the context of submitting a form or comments on the blog, will be used by us together with the time and IP address only for the purpose stated in each case, stored securely and not disclosed to third parties.

    We thus use your personal data only for communication with those visitors who expressly request contact and for the processing of the services and products offered on this website. We do not disclose your personal data without your consent, but we cannot exclude the possibility that this data may be accessed in the event of unlawful conduct.

    If you send us personal data by e-mail – thus away from this website – we cannot guarantee secure transmission and protection of your data. We recommend that you never send confidential data by e-mail without encryption.

  • Rights according to the General Data Protection Regulation

    According to the provisions of the GDPR and the Data Protection Act (DSG), you are generally entitled to the following rights:

    • Right to rectification (Article 16 DSGVO)
    • Right to erasure (“right to be forgotten”) (Article 17 DSGVO)
    • Right to restriction of processing (Article 18 DSGVO)
    • Right to notification – obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
    • Right to data portability (Article 20 GDPR)
    • Right to object (Article 21 GDPR)
    • Right not to be subject to a decision based solely on automated processing – including profiling (Article 22 GDPR).

    If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you may lodge a complaint with the supervisory authority, which in Austria is the Data Protection Authority, whose website can be found at https://www.dsb.gv.at

  • Evaluation of Visitor Behaviour

    In the following privacy policy, we inform you whether and how we evaluate data from your visit to this website. The evaluation of the collected data is generally anonymous and we cannot draw any conclusions about your person from your behavior on this website.

    You can find out more about how to object to this analysis of your visit data in the following data protection declaration.

  • TLS-Encryption with https

    We use https to transmit data tap-proof on the Internet (data protection by design of technology Articel 25 (1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this protection of data transmission by the small lock symbol at the top left of the browser and the use of the scheme https (instead of http) as part of our Internet address.

  • Facebook-Privacy Policy

    We use selected tools from Facebook on our website and social media profiles. Facebook is a social media network owned by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. These tools enable us to offer you and people who are interested in our products and services the best possible offer. Below we provide an overview of the various Facebook tools, what data is sent to Facebook and how you can delete this data.

    What are Facebook tools?

    In addition to many other products, Facebook also offers the so-called “Facebook Business Tools”. This is the official name of Facebook. Since the term is hardly known, we have decided to just call them Facebook tools. These include, among others:

    • Facebook pixel
    • social plug-ins (such as the “Like” or “Share” button)
    • Facebook login
    • Account kit
    • APIs (programming interface)
    • SDKs (collection of programming tools)
    • Platform integrations
    • Plugins
    • Codes
    • Specifications
    • Documentations
    • Technologies and services

    Through these tools, Facebook expands services and has the opportunity to obtain information about user activities outside of Facebook.

     

    Why do we use Facebook tools on our website?

    We only want to show our services and products to people who are really interested in them. With the help of advertisements (Facebook Ads) we can reach exactly these people. However, in order to show users appropriate advertising, Facebook needs information about people’s wishes and needs. This provides the company with information about user behavior (and contact details) on our website. This means that Facebook collects better user data and can show interested people the appropriate advertising about our products or services. The tools thus enable tailor-made advertising campaigns on Facebook.

    Facebook calls data about your behavior on our website “event data”. These are also used for measurement and analysis services. This allows Facebook to create “campaign reports” on our behalf about the impact of our advertising campaigns. We also use analyzes to gain a better insight into how you use our services, website or products. This allows us to use some of these tools to optimize your user experience on our website. For example, you can use the social plug-ins to share content on our site directly on Facebook.

    How long and where is the data stored?

    Basically, Facebook stores data until it is no longer needed for its own services and Facebook products. Facebook has servers around the world where its data is stored. However, customer data will be deleted within 48 hours after it has been compared with your own user data.

    How can I delete my data or prevent data storage?

    In accordance with the General Data Protection Regulation, you have the right to information, correction, portability and deletion of your data.

    The data will only be completely deleted if you completely delete your Facebook account. Here’s how deleting your Facebook account works:

    1) On the right side of Facebook, click Settings.

    2) Then click on “Your Facebook information” in the left column.

    3) Now click “Deactivation and deletion”.

    4) Now select “Delete Account” and then click “Next and Delete Account”

    5) Now enter your password, click “Continue” and then click “Delete Account”

    The data that Facebook receives via our site is stored, among other things, via cookies (e.g. social plugins). You can deactivate, delete or manage individual or all cookies in your browser. Depending on which browser you use, this works in different ways. The following instructions show how to manage cookies in your browser:

    Chrome: Manage cookies in Chrome

    Safari: Manage Cookies in Safari

    Firefox: Manage Cookies in Firefox

    Internet Explorer: Manage Cookies in Internet Explorer

    Microsoft Edge: Manage Cookies in Microsoft Edge

    If you generally do not want to use cookies, you can set your browser so that it always informs you when a cookie is to be set. This means you can decide for each individual cookie whether you allow it or not.

    Facebook is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. For more information, please visit https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC. We hope we have given you the most important information about the use and data processing of Facebook tools. If you want to learn more about how Facebook uses your data, we recommend reading the data policy at https://www.facebook.com/about/privacy/update.

  • Instagram-Privacy Policy

    We have installed Instagram functions on our website. Instagram is a social media platform owned by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Instagram has been a subsidiary of Facebook Inc. since 2012 and is one of the Facebook products. Embedding Instagram content on our website is called embedding. This allows us to show you content such as buttons, photos or videos from Instagram directly on our website. If you access websites on our website that have an Instagram function integrated, data will be transmitted to Instagram, stored and processed. Instagram uses the same systems and technologies as Facebook. Your data will therefore be processed across all Facebook companies.

    Below we would like to give you a more detailed insight into why Instagram collects data, what data it is and how you can largely control data processing. Since Instagram belongs to Facebook Inc., we obtain our information from the Instagram guidelines on the one hand, but also from the Facebook data guidelines themselves on the other.

     

    What is Instagram?

    Instagram is one of the most famous social media networks worldwide. Instagram combines the advantages of a blog with the advantages of audiovisual platforms such as YouTube or Vimeo. You can upload photos and short videos to “Insta” (as many users casually call the platform), edit them with various filters and also distribute them on other social networks. And if you don’t want to be active yourself, you can just follow other interesting users.

    Why do we use Instagram on our website?

    Instagram is the social media platform that has really taken off in recent years. And of course we also reacted to this boom. We want you to feel as comfortable as possible on our website. That’s why it’s a matter of course for us to prepare our content in a varied manner. The embedded Instagram functions allow us to enrich our content with helpful, funny or exciting content from the Instagram world. Since Instagram is a subsidiary of Facebook, the data collected can also be useful to us for personalized advertising on Facebook. This means our advertisements only reach people who are really interested in our products or services.

    Instagram also uses the collected data for measurement and analysis purposes. We get summarized statistics and thus more insight into your wishes and interests. It is important to note that these reports do not identify you personally.

     

    What data does Instagram store?

    If you come across one of our pages that has built-in Instagram functions (such as Instagram images or plug-ins), your browser will automatically contact Instagram’s servers. Data is sent to Instagram, stored and processed. Regardless of whether you have an Instagram account or not. This includes information about our website, about your computer, about purchases you make, about advertisements you see and how you use our services. The date and time of your interaction with Instagram are also stored. If you have an Instagram account or are logged in, Instagram stores significantly more data about you.

    Facebook differentiates between customer data and event data. We assume that this is exactly the case with Instagram. Customer data includes, for example, name, address, telephone number and IP address. This customer data will only be transmitted to Instagram once it has been “hashed”. Hashing means turning a data set into a string. This allows you to encrypt the contact details. In addition, the above-mentioned “event data” is also transmitted. By “event data” Facebook – and consequently also Instagram – means data about your user behavior. It can also happen that contact data is combined with event data. The contact details collected will be compared with the data Instagram already has about you.

    The collected data is transmitted to Facebook via small text files (cookies), which are usually set in your browser. Depending on the Instagram functions used and whether you have an Instagram account, different amounts of data are stored.

    We assume that data processing on Instagram works in the same way as on Facebook. This means that if you have an Instagram account or have visited www.instagram.com, Instagram has set at least one cookie. If this is the case, your browser will send information to Instagram via the cookie as soon as you come into contact with an Instagram function. This data will be deleted or anonymized after 90 days at the latest (after comparison). Although we have looked intensively into Instagram’s data processing, we cannot say exactly what data Instagram collects and stores.

    Below we will show you the minimum cookies that are set in your browser when you click on an Instagram function (such as a button or an Insta picture). In our test, we assume that you don’t have an Instagram account. If you are logged in to Instagram, significantly more cookies will of course be set in your browser.

    These cookies were used in our test:

    Name: csrftoken
    Value: “”
    Purpose: This cookie is most likely set for security reasons to prevent fraudulent requests. However, we were unable to find out more precisely.
    Expiry date: after one year

    Name: mid
    Value: “”
    Purpose: Instagram sets this cookie to optimize its own services and offers on and outside of Instagram. The cookie sets a unique user ID.
    Expiry date: after the end of the session

    Name: fbsr_221134540124024
    Value: not specified
    Purpose: This cookie stores the log-in request for users of the Instagram app.
    Expiry date: after the end of the session

    Name: rur
    Value: ATN
    Purpose: This is an Instagram cookie that ensures functionality on Instagram.
    Expiry date: after the end of the session

    Name: urlgen
    Value: “{“194.96.75.33″: 1901}:1iEtYv:Y833k2_UjKvXgYe221134540”
    Purpose: This cookie is used for Instagram’s marketing purposes.
    Expiry date: after the end of the session

    Note: We cannot claim to be complete here. Which cookies are set in each individual case depends on the embedded functions and your use of Instagram.

    How long and where is the data stored?

    Instagram shares the information it receives between Facebook companies, with external partners and with people you connect with around the world. Data processing takes place in compliance with our own data guidelines. Your data is distributed on Facebook servers around the world, among other things for security reasons. Most of these servers are located in the USA.

     

    How can I delete my data or prevent data storage?

    Thanks to the General Data Protection Regulation, you have the right to information, portability, correction and deletion of your data. You can manage your data in Instagram settings. If you want to completely delete your data on Instagram, you will need to permanently delete your Instagram account.

    And this is how deleting your Instagram account works:

    First open the Instagram app. On your profile page, go down and click on “Help Section.” Now you come to the company’s website. On the website, click “Manage Account” and then click “Delete Your Account.”

    If you delete your account entirely, Instagram will delete posts such as your photos and status updates. Information that other people have shared about you is not part of your account and will therefore not be deleted.

    As mentioned above, Instagram stores your data primarily through cookies. You can manage, deactivate or delete these cookies in your browser. Depending on your browser, administration always works a little differently. Here we show you the instructions for the most important browsers.

    Chrome: Manage Cookies in Chrome

    Safari: Manage Cookies in Safari

    Firefox: Manage Cookies in Firefox

    Internet Explorer: Manage Cookies in Internet Explorer

    Microsoft Edge: Manage Cookies in Microsoft Edge

    You can also generally set up your browser so that you are always informed when a cookie is to be set. Then you can always decide individually whether you want to allow the cookie or not.

    Instagram is a subsidiary of Facebook Inc. and Facebook is an active participant in the EU-U.S. Privacy Shield Framework. This framework ensures correct data transfer between the USA and the European Union. Learn more at https://www.privacyshield.gov/participant. We have tried to provide you with the most important information about data processing by Instagram. At https://help.instagram.com/519522125107875
    You can take a closer look at Instagram’s data policies.

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